IT13

I understand your situation and frustration. On contrary, I’d like to share a very positive experience I had with Geekom. About 2-3 years ago, I purchased one of their most powerful Intel i9-based systems (IT13) via Amazon.de. After roughly a year of use, the PSU failed. I contacted their support, r

Thanks for the review! It was an interesting read. That's some remakably terrible performance for a 13900HK with the power and temperature limit placed. The 13900HK is struggling to stay ahead of a 5800H and generally losing to a 6800H. I see Geekom really hasn't learned from the original IT13 13900

I had an IT13 that developed an issue with Inaccessible Boot Device after ~ 6 weeks. I tried everything known to man to recover the system. I only used it as a Plex Media Server. Geekom tech support worked with me and ultimately sent me a new PC. Thanks Geekom! You stood behind your product and I ap

I bought the Mini IT13. I had it replaced because of hardware issues. Was very happy with the customer service. The new one they sent me frustrating the hell out of me. The usb and hdmi connections are so loose I can't move it in the slightest or tough one of the cables coming out of it to plug in a

Question: Was there a actual solution for this found? I Bought the Geekom IT13 and since Day 1 (January 17) of turning it on it will NOT connect via Ethernet. I have been emailing back and forth with Geekom Support since then and am now on the 3rd replacement (2 using I226-V and the 3rd one using I2

20260225 Update: After trying so many different types of solution attempts via Geekom, Reddit, Intel, etc. forums, it came down to that the Intel Ethernet Controller I226-V and I225-V are not compatible with the motherboard running on the IT13. Finally I got Geekom to agree, after presenting all my

This image was an IT13 after six months - fails to turn on and the component has burnt out. There is no support from Geekom and no repair centre in the UK. I would personally recommend avoiding.

I think the GEEKOM IT13 i9-13900HK is the better choice. They offer a 30-day return policy and a 3-year warranty, plus it handles multitasking, demanding projects, and large files with ease. GEEKOM also puts a lot more effort into customer support and feedback compared to other brands. If you’re sti

Yo tengo averiada en casa un Geekom mini it13, me lo compré pensando que tiene garantia de 3 años y tal, pero no la tengo ni un año y se le ha fundido un par de mosfet cerca de la fuente de alimentación (que por cierto por lo que he leido por internet es de muy mala calidad). Resumiendo: placa base

Yo HUIRÍA de Geekom porque su diseño es como mínimo inconsistente. Su elección de diseño de placa, ubicación de puertos, elección de componentes... Y un largo etc, son ajustando a un precio que luego no te cobran (800 eurazos), en mi caso me compré un Geekom mini IT13, pues bien: Para evitar las fal