E1 Outdoor Pro

C230 is low end cheap camera and you are saying it's the best they have the C250 and C260 which are the new recent models and you are comparing to reolink models that cost 200+, even the E1 pro costs 50 are you using the app on other phones with the same account? I never had that kind of problem onl

I use only one device and that is my mobile phone. The only better indoor camera was C250 but the price was $60 and I bought C230 for $38. The price difference between Reolink ($45) and Tapo ($38) was very low but the only reason was the seller hadn't any E1 Pro.

If you don't have a burning itch to get into the UniFi ecosystem: return it and buy a Reolink. The dirt cheap Reolink E1 Pro will work for your purpose but if you can swing it, I highly recommend buying a more expensive (read: less shitty) model.