Eufy
X10 Pro Omni
$429.99
Narwal
Based on 112 Reddit mentions
$1299.99
Summary of sentiment across key features mentioned by users.
Discover what users really think based on Reddit discussions.
You have 7 posts about how bad the Narwal Flow is. Can you just return it? It seems it’s not the right device for your home.
beachguy82 in r/NARWAL
December 19, 2025 8:00 PM
12
If the Z doesn’t support Matter, I’ll be really disappointed and lose respect for Narwal. It would feel like they’re neglecting recent products to push new ones, which makes me hesitant to invest in the Flow. But if they add Matter to even the X, I’d gain a lot of respect for them.
Vuwwy in r/NARWAL
August 7, 2025 5:02 PM
9
Yeah that makes sense. I've owned multiple roborocks, a mova, a eufy, a eureka, two narwals, and now have another eufy on order. I have no brand loyalty. I've never been paid to say anything about these companies. The flow has just been the biggest let down of any of the vacuums I've owned.
DIYtheWorld in r/NARWAL
March 19, 2026 4:28 PM
4
Jesus. That’s pretty bad service. Now I’m hesitant to buy my first Narwal. Was considering the new Flow.
newday2454 in r/NARWAL
August 14, 2025 11:07 PM
7
I think it’s a bug from the last update. I have 7 Narwal flows between my house and office and 3 of them are doing the same thing. 3 different ones are currently having problems with medium pile carpet saying the wheels can’t move. The last two updates have been SUPER buggy. Open a ticket with Narwa
...Octotron35 in r/NARWAL
January 9, 2026 4:31 AM
4
I purchased a flow and it arrived broken… Customer Service said they would send me a brand new one and they sent me one that was clearly obviously used. Marked up, discolored, scratched… You name it and they insisted it was new. Worst Customer Service ever… I had been looking forward to the flow so
...CACoastalRealtor in r/NARWAL
January 25, 2026 2:16 AM
4
I’ve opened a ticket with Narwal for the same or similar issue. It only does it on carpet. Before it worked just fine, but then started doing this mode and sometimes not lifting the front, but just complaining that the wheels are stuck even though they’re not. Definitely open a ticket with them so i
...Octotron35 in r/NARWAL
January 8, 2026 3:45 PM
4
I've had my Flow since launch and just today observed stupid behavior. All this time since it has been great. Today, it was repeatedly crashing into the same corners and objects for 5-10 seconds, it crashed into a play kitchen (solid wood, no glass at robot height) for a good 3 minutes, only moving
...NAiLs00 in r/NARWAL
October 22, 2025 11:03 PM
4
Lo pulisco ogni due settimane e rimuovo i peli del cane e altri detriti. Mi chiedevo solo se anche altri pensano che sia inutile che il Narwal Flow tenga traccia dei giorni e suggerisca di sostituirlo.
Joebobthebobcat in r/NARWAL
March 21, 2026 9:28 PM
3
These are 2 reasons. But there is only 1 reason why people can give a positive review about Narwal Flow: being paid for it by Narwal.
Smuggos in r/NARWAL
October 5, 2025 4:52 PM
4