Video Doorbell E340

I've been with Eufy for some years now. It's been my security for three homes, along with protecting various family members to whom I've recommended it. No company or product created in mass quantities is going to be perfect. You'll always hear more from disgruntled customers than you will from happ

My e340 is wired. It's been the best thing of my entire Rudy setup. It's a bit behind, say 2to3 seconds but it's manageable. I ended up using it on my back door and stuck with my nest doorbell up front. I get nest aware included my my pixel phone, so no monthly charges. Their cameras and door bells

Further to an earlier comment of mine (and posted separately for clarity), I emailed Eufy / Anker about this and I must say they have been very helpful and quick in responding. They have asked me to upload the logs from the app on my phone in order to try and help identify the problem, but having al

I couldn't agree more with you. Eufy has completely lost its way, and your post just solidifies my decision to jump ship. I’ve got nearly $1,000 invested in their ecosystem (HomeBase 3, E340 Doorbell, S340 SoloCam, S4 cams, etc.), and since December, it has been an absolute nightmare. My system went

I have the HomeBase 3 and the E340 doorbell and a few SoloCams. In the beginning I had some P2P errors with the doorbell and HomeBase and filled out a support ticket. The ticket asked me to change some settings in my router and it worked. Otherwise my system has been working perfectly fine since. I

I had this same exact issue shortly after I got my E340. I completed a support ticket through the app and they sent me these steps below to try. Changing my router settings are what fixed it I think. It’s been working great since. I had great customer service when I had this issue. “Thank you for re

They sell a spare battery. I bought one separately. I bought mine through Best Buy. It’s weird that I can’t find it on their website either. https://www.bestbuy.com/product/security-6500-mah-battery-pack-for-eufy-video-doorbell-e340/JJ858RJXGC/sku/6574265?sb_share_source=PDP&ref=app_pdp&loc=pdp_page

The Ring system, I've heard both good and bad. Our neighborhood has quite a few of them, and every so often theres a report of missing an event, or bad video. Others have had no issues. Got a buddy who has the alarm subscription and he says its working well. I used to have the Arlo camera system, Pr

Honestly, mine is hit or miss on recording events. Like you I tried every setting possible. Customer support never responded to my emails. I've been hearing for some time a replacement for the E340 is on the way, but who knows when that will appear. In the meantime, I have considered other cameras,

For what it's worth, I recently bought the Eufy E340 doorbell, home base, and Eufy Solocam 340 straight through their website as it was the best price for bundle ($450). I have installed the doorbell (wifi, not wired) and connected to the home base. Not yet installed the Solocam because the doorbell