Deebot X2 Omni

Right now, I still have the Ecovacs X2 Omni; it's a piece of work, but I'll repair it to the end. Ecovacs support is very bad, too. The camera stopped working, so I sent it for repair under warranty. They told me it was a Chinese model? It's from Europe, but never mind. They sent it back and charged

I am not amused with the Deebot X2 experience. The hardware (which is the hard part) is quite okay. But the software for example Map editing is just so bad, I have no words. And I don’t understand why Ecovacs has no pride to updgrade their software. With a bit of AI help this would be done in a few

Worst product and customer service I’ve ever experienced. I bought the Ecovacs Omni X2, and it stopped working after just 6 months. Since then, it’s been nothing but a nightmare. After three failed repairs and another 6 months, I still don’t have a working robot. Their customer service is appalling

I’ve bought two X2 Omni for 1 upstairs and 1 downstairs from Aliexpress. The Chinese versions of these robot vacuum are not only cheaper than their international versions, they also have auto plumbing system and parts to do it. Meaning you can actually leave the robot running for 2-3 months before t

I just looked what is not too old and has vaccum and wet mopping combined.But ecovacs has mixed reviews - I think they do lack support of their software and bring out too many models that they drop support. All in all not bad but not great.I have a X2 Omni and a T30s - both do the job well.But seems

I realize this post is months old, but I opened my Deebot X2 to clean out the dog hair from the wheel wells. While disconnecting the Right Bumper Sensor, the connector shattered (Dry and brittle). Also, while doing so, 2 thrust bearings fell out of an unknown location. Support will not assist me in

Product: Ecovacs X2 OmniDate of Purchase: April 2024Platform: Lazada – LazMall – Ecovacs Flagship Store I chose to purchase from the Ecovacs Flagship Store on LazMall, assuming it would be an authentic and hassle-free experience. Unfortunately, this has not been the case. Major Pain Points: Terrible

I have the same problem with my new T50 Max Pro Omni. I filled the solution container with the Ecovacs brand cleaning solution to the top fill line. After a couple of weeks the solution is still at the top fill line. I don't smell any scent of the cleaning solution and the floors even have some kind

Worst product and customer service I’ve ever experienced. I bought the Ecovacs Omni X2, and it stopped working after just 6 months. Since then, it’s been nothing but a nightmare. After three failed repairs and another 6 months, I still don’t have a working robot. Their customer service is appalling

Same, super disappointing. I’ve been enjoying my dreame robot. It’s been way better than my ecovac x2 omni which was a literal piece of garbage for the most expensive price I have ever paid.