Oracle Touch

Worked in the kitchen retail store before and a few months ago the barista pro along with the regular older Oracle touch and precision Brewer showed up on the list for items eventually going out. Unless things have changed recently. Reason for? I wish I could tell you. I personally think Breville re

Welcome to the club, happens frequently to my Oracle Touch even after switching beans and thorough cleaning. Sent mine back a few times and their service is super but they just clean it and send it back, just for the same thing to occur. IMO a Breville known deficiency in the units.

Wow what? I’ve been considering getting the oracle touch, jet or dual boiler, for a while but this thread literally just ended any desire to get a Breville/Sage machine. Not servicing more than twice is insane.

Happy for you, bought the Oracle touch in 2020, I had to send twice for repair on warranty, then I spent 500$ last year on a local shop to repair it, again (the most incredible thing is that i got completely stuck because I tried to descale it, and air bubbles got in, stayed in the hose and I could

FYI - I'm going through a similar issue with an Oracle Touch. In looking at your picture, you have steam leaks. If those haven't been addressed, you'll most likely be replacing the triac board again in the near future. From what I've found, the most common source of the leaks are the steam probes. T

Agreed. My wife got a nice work bonus and splurged on the Breville Oracle. It worked great for about little over a year then stopped. Customs service was a pain and finally had to send it in. We wound up with a refurb replacement which lasted less than a year. Another month long back and forth with

I can relate to issues with Breville in general. Despite having multiple machines (Barista Pro, Oracle, Touch and now Jet) half of them were serviced within first year of ownership. That said, never had an issue with getting a machine swapped. Have you tried to escalate to social media? Usually that

Here’s a rewritten version of your message: My machine is only two months old, and this morning it started failing, one function after another. I previously owned the Oracle Touch, which served me well for years, and before that, the original Oracle. I’m really disappointed in how Breville’s quality

The "implication Italian = breaking all the time" goes back to the automobile world where Italian cars, justifiably, had a reputation for being unreliable - beautiful, but unreliable. There is an aphorism that goes something like, 'in a perfect world cars would be designed by Italians, built by Germ

My 5 year old Breville Oracle Touch started to trip the circuit breaker yesterday (10 times in a row during warmup, trying multiple power receptacles). It originally started to act up just as the warranty ended after 3 years and had been serviced by Breville twice already, in 2023 and 24. They alway