Barista Touch Impress

I'm having the same issue. My machine is about two weeks old. I've had a Breville touch before and upgraded to the touch impress. It doesn't matter what the grind size is, I get drops on the first pulled shot. But if I press it again after the first time it comes out. Espresso tastes terrible though

Kind of older thread, but I JUST bought a barista touch impress last week with the sole intention of having the cold brew options and I don’t have it. The box even shows it on there but I don’t have any of the options. B1.9 is the firmware but I don’t understand how it can be advertised and not be o

Personally I think it's the worst part of these machines. The only machines that have such a system I can find are, Ninja Luxe Café Series, Sage Barista Touch Impress, Sage Barista Express Impress, and the Melitta Barista TS Smart. Many users of the Ninja and Sage/Breville systems all complain about