S8 Pro Ultra

Have also owned roborocks since the S4. The only big downside is IF something does go wrong past their 1 year warranty you’re completely out of luck. Their in house repairs are prohibitively expensive (costs almost as much as a new vacuum). My dock broke for my S8 Pro Ultra at the 13 month mark and

I bought the S8 pro ultra last year for 1000 bucks on a prime day sale. 15 months later and one of the wheels broke. Their support is shit. They wanted to charge me 140 bucks to replace a 15 dollar part which for the price I paid should have been covered under a warranty. I ended up doing the repair

I had an S8 pro ultra, the wheels would spin fine manually and work sometimes, but the wheels internal error kept coming more and more until it couldn’t even make it up the dock. Since mine was over a year old I ended up changing the wheels internal error myself and it’s been working flawlessly ever

I have an S8 Pro Ultra that stopped mopping (no water to mop pad) after 14 months (2 months out of warranty). Tried everything suggested on forums, FAQs, cleaning steps, factory resets, checking for clogs, etc. No water getting to pad. I suspect it’s the water solenoid but can’t believe my $1599 pro

S8 pro ultra purchased for $1500 stopped working after 23 months. Sent it to Roborock for repair they made me pay and when they sent it back I got new errors. Contacted them and they won’t help. Their customer service is useless. They take a long time to respond/act and they make you pay for everyth

Hi, I’m having exactly the same problem with my Roborock. I’m extremely pissed off and disappointed with Roborock. I’ve already been in contact with support and was told to send the device in. But as expected, that didn’t help at all. A device with poor cleaning performance simply can’t be fixed by

Je déconseille Roborock. Produits chers, peu fiables et aucun service client. S8 Pro Ultra acheté fin 2024 (~2 500 $ CAD). Erreur 13 / recharge après ~2 ans → robot quasi inutilisable. Support Canada : renvoi vers une promo publique, puis “geste” de 30 $ CAD. Après escalade : offre Qrevo Curv 2 Flow

I’ve replacing a Roborock s8 pro ultra which has had so many issues and the customer service is dreadful so I’m stuck. I don’t get the impression Dreame is great either though

Good morning. I have an S8 Pro Ultra that has stopped mopping. I’ve contacted RoboRock support and was just told it’s broke and they want to charge me to repair it. I’m pretty handy and hope to be able to fix it. It is out of warranty. It will not pull water from the clean tank. The pump comes on li

I have had both an S8 Pro Ultra and Saros 10R that didn't have this problem in the same house with the same furniture. The Saros 10R s is the real surprise as it goes under all the same furniture as does the 10. I followed the robot all over the house and can't for the life of me figure out where th