#1
PureVPN
102 positive 4 neutral 93 negative
Based on 199 Reddit mentions
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Most discussed features
Sentiment summary across the product areas Reddit users mention most.
Reddit mentions
Original Reddit posts and comments behind this analysis.
Where is the cancel button?
They've sorted it out now. Took 3 emails for them to actually delete my account too which is frustrating. I'm pretty sure my account isn't really deleted and that login has simply been disabled as I could still see my account details until my OAUTH token had expired. It was back in 2020 when I signe
...JoeyJoeC in r/PureVPNcom
November 5, 2025 9:30 AM
3
vpn not working
You have to download the NEW software on their site because they changed VPN providers. They were using Hotspot shield VPN servers now they are using PureVPN servers. Since they changed providers the old software is DEAD. Download the new version it might be still buggy though because they just star
...Minimum-Chef6469 in r/KasperskyLabs
December 15, 2025 8:40 AM
3
Where is the cancel button?
I tried the chat feature but I am being ignored. I thought PureVPN was one of the trust worthy ones?
JoeyJoeC in r/PureVPNcom
November 4, 2025 12:51 AM
2
Where is the cancel button?
Give people the option to cancel. Shouldn't have to go through a chat process to have them do it for you. Such a scumbag thing to do PureVPN.
JoeyJoeC in r/PureVPNcom
November 4, 2025 12:57 AM
2
got a vpn with dedicated ip and port forwarding after leaving nord, seeding speeds are insane compared to before
However the IPs assigned by popular ones like Surfshark, Nord and even PureVPN are usually flagged as scam as a result if heavy abuse by milions, because of which we have face an irritating captcha sh*t i evey other page. Sometimes have issues signing up in different websites. Also has problems with
...Pak_Un in r/torrents
November 27, 2025 3:01 AM
2
"kaspersky plus" is not covering "unlimited vpn"
Kaspersky just changed VPN providers they were using Hotspot shield VPN Servers but I guess their contract with Hotspot ended.... They have signed a new contract with PureVPN and are currently RE-Developing the software .... That means you have to download the newest latest version from the Kaspersk
...Minimum-Chef6469 in r/KasperskyLabs
December 7, 2025 6:35 PM
2
Slow Speeds on Port Forwarding Servers
Started a chat over the weekend and sent them my speeds with my VPN on and off and no matter the server location I chose from PureVPN I kept having the issue. Without my VPN my speeds were fine. Seemed to resolve itself the next day so it sounded like just server issues from your Port Forwarding ser
...Swagmuffins94 in r/PureVPNcom
July 20, 2026 1:11 PM
1
PureVPN Philippines server showing Singapore IP location
Hello, thank you for bringing this to our attention. The Philippines location on PureVPN is a virtual server, and for virtual server locations, we recommend verifying your IP using https://www.maxmind.com/en/locate-my-ip-address. At the moment, MaxMind is also displaying an incorrect location for th
...PureVPNcom in r/PureVPNcom
August 5, 2026 8:49 AM
1
Where is the cancel button?
The same thing happened to me. There is no way to cancel on their site. Trying their chat feature, and they say that it is cancelled but I dont have any email confirming this. Going to have to delete my PayPal account. this is ridiculous! Dont subscribe to PureVPN!!!!!
Beneficial_Tennis124 in r/PureVPNcom
June 14, 2026 3:29 AM
1
PureVPN refusing a courtesy refund on an unused renewal charged 3 days ago, anyone had luck reversing these?
Hello, I need help as well with an $80 charge for PureVPN. I’ve sat in chat support waiting for a rep for over an hour now
bugzkilla in r/PureVPNcom
June 21, 2026 12:54 AM
1
