Surface Laptop 5

That's sad. The consumer side of Microsoft has suffered in the past 5 years. Products aren't exciting anymore. My beloved Surface Laptop 4 got stolen, so I bought a Surface Laptop 7. The SL7 got stolen in about a month after my SL4. I didn't want to spend money on a laptop that could disappear again

I feel cheated. It worked great for 6 years with a 1st gen surface laptop. Then I upgraded to the 7th gen and not long after they did this. https://www.windowscentral.com/software-apps/windows-11/windows-hello-face-unlock-no-longer-works-in-the-dark-and-microsoft-says-its-not-a-bug

Microsoft provides us with literally nothing. No training materials, no special access to tools or software, nothing. We're "authorized" in the sense that we have general repair training on computers and that's good enough for Microsoft, but based on what you posted here you probably have just as mu

I'm getting it back tomorrow. Hopefully, they will include a letter explaining what was wrong with it, like Dell does. Edit: They didn't say why it wasn't working. They shipped back a refurbished laptop. Unfortunately, all the data on the original laptop is now missing, and my original Surface box w

My company bought 6 Surface laptops. 3 got a hair line crack on the screen. Known manufacturer defect. Microsoft replaced one laptop, when the other developed the same, it refused, claiming user damage. 3rd one got it after the warranty expired. Microsoft wanted nice slim design and compromised reli

hey, i spilled water on my surface laptop 7, and microsoft told me i had to pay 700 euro for a repair even tho its under warranty, could you tell me if there is other alternative you found please?

I just bought two. One for my assistant and one for me. The track pad on my flakes out and the button clicking stops. On hers she doesn’t have this problem. Microsoft’s tech support is an abomination. So I have to return mine and buy a new one. Otherwise I love the Microsoft laptops. They are stylis

Surface devices have always been dodgy in one way or another. My Surface Pro 2 was nice but the paint peeled off around the edges easily- it never left the house rarely n' I didn't mistreat it. The keyboard failed and was shorting out -verified by a Microsoft store- who refused to do anything about