Deebot X2 Omni

Right now, I still have the Ecovacs X2 Omni; it's a piece of work, but I'll repair it to the end. Ecovacs support is very bad, too. The camera stopped working, so I sent it for repair under warranty. They told me it was a Chinese model? It's from Europe, but never mind. They sent it back and charged

I am not amused with the Deebot X2 experience. The hardware (which is the hard part) is quite okay. But the software for example Map editing is just so bad, I have no words. And I don’t understand why Ecovacs has no pride to updgrade their software. With a bit of AI help this would be done in a few

Worst product and customer service I’ve ever experienced. I bought the Ecovacs Omni X2, and it stopped working after just 6 months. Since then, it’s been nothing but a nightmare. After three failed repairs and another 6 months, I still don’t have a working robot. Their customer service is appalling

I realize this post is months old, but I opened my Deebot X2 to clean out the dog hair from the wheel wells. While disconnecting the Right Bumper Sensor, the connector shattered (Dry and brittle). Also, while doing so, 2 thrust bearings fell out of an unknown location. Support will not assist me in

Product: Ecovacs X2 OmniDate of Purchase: April 2024Platform: Lazada – LazMall – Ecovacs Flagship Store I chose to purchase from the Ecovacs Flagship Store on LazMall, assuming it would be an authentic and hassle-free experience. Unfortunately, this has not been the case. Major Pain Points: Terrible

I have the same problem with my new T50 Max Pro Omni. I filled the solution container with the Ecovacs brand cleaning solution to the top fill line. After a couple of weeks the solution is still at the top fill line. I don't smell any scent of the cleaning solution and the floors even have some kind

Worst product and customer service I’ve ever experienced. I bought the Ecovacs Omni X2, and it stopped working after just 6 months. Since then, it’s been nothing but a nightmare. After three failed repairs and another 6 months, I still don’t have a working robot. Their customer service is appalling

Same, super disappointing. I’ve been enjoying my dreame robot. It’s been way better than my ecovac x2 omni which was a literal piece of garbage for the most expensive price I have ever paid.