DEEBOT T50 PRO OMNI

I also bought Ecovac T50 Pro Omni on March2026, and the side brush motor malfunctioned during warranty time. I raised a complaint which got addressed by an engineer after a week that too after multiple follow ups. The engineer mentioned the motor has to be replaced. After another week, got to know t

Ecovacs service is horrible even in Bangalore. I purchased a T50 Pro Omni and it broke down in about 3 months. They took a couple of months to replace the navigation module. After about a month it broke down again and they said the navigation module and motherboard needs to be replaced. The parts ar

Never buy the Ecovacs, the product is really good, but the service and after sales service from Frootle is horrible, they simply want to sell, and try and play around, they literally blocked me calling them, my t50 Pro is still 5 Months old and under warranty, they're not fixing the issue nor accept

Don’t buy Ecovacs. I bought a T50 Pro Omni and it keeps breaking down every few months. Their support is quite slow and confusing, with at least 4-5 days before someone comes over. Their spare parts are quite expensive and they’ve stopped stocking the cleaning liquid completely since the last 6 mont

Don’t even think about buying Ecovacs. If you think a maid is unreliable, you haven’t met an Ecovacs robot yet.My new T50 Pro Omni breaks down every few months and they have replaced almost every major part already. It’s only been 8 months since purchase.Their customer support is also quite slow, ex

Thinking of buying an ECOVACS T50 Pro Omni? Here’s my experience. I have been fighting with ECOVACS customer support since 21 March 2026. The robot struggled with navigation, frequently got stuck, left areas uncleaned, got trapped on rugs, left visible mop streaks, and the anti-tangle functionality