Helio Strap

Once again Amazfit promoting the Helio Strap with a band and case you cant get 😃👌

Over 4 months since its release and we cant even get a replacement band. I was loving Amazfit so much but they have dropped the ball on this so fk hard... It doesnt make any sense why they are holding this for so long

Hi there!

I’m reaching out to you with a question I had a few weeks ago. I currently wear an Amazfit Helio Strap connected to my iPhone, but I’m having some trouble with it. I don’t receive daily notifications from the Zepp app, such as sleep scores or advice. Only when I’m in the app does it seem

Anybody of you have the same Problem and know how to fix it?

i know the problem are the little pins that connect the strap with the sensor and the material of the strap.. but idk how to fix this.

Hey everyone!

Noticed that the heart rate doesn’t update for a few hours after the winter time zone switch, even tho it shows the momentarily one. Anyone encountered that? Cleaned the sensor, tried repairing the band, restarted both phone and band.

I recently bought the Helio strap to try something similar to Whoop.

I don’t know if I’m doing something wrong, but Zepp doesn’t seem to be able to read workout data from other sources like Apple Health or Strava.

I use my Apple Watch to record my cardio workouts. It syncs into Health and Strava,

Hi everyone,

I’m reaching out to others who might be in a similar use case:

• Wearing a mechanical watch on the left wrist
• Wearing a Helio strap on the right wrist
• Using a Garmin/Apple Watch for workouts
• Syncing everything with iPhone / Apple Health

My goal is to consolidate all data into Apple Hea

***Stop the AI bullshit***

Recently, a family member’s Helio Strap broke, so I opened a support ticket. The issue was eventually resolved and we received the replacement, which I appreciate. However, I’d like to share some feedback on the customer support system itself

**The Amazfit support workfl

I’ve been seriously considering getting the Helio Strap because I really love Amazfit products, but I’m hitting a roadblock. I can’t seem to find any official API access to download the raw clinical/health data. Amazfit has always been known to be a bit restrictive when it comes to sharing data, and

But Amazfit hasn’t done the software work to make a two-device setup actually seamless. Definitely not the first time (nor the last, I'm sure) I've heard that. We need to improve the software experience and make it feel more like a cohesive ecosystem. Thank you for giving it a shot and trying to int

Hi everyone, I've bought a Helio Strap two months ago, and it's the first wearable tech I've ever owned. I researched a lot about Whoop, and was willing to pull the trigger, but always thought it was a bit too pricey for my needs, so Amazfit came in very timely.

My needs? I'm a 40-year-old male who