MAGNUS Pro

I’ve got the Magnus Pro XL desk, a Secretlab chair, the single, dual-vertical, and ultrawide monitor mounts, the vertical riser, the under-desk PC mount, and the headset mount. Their products are solid. Their customer support and their so-called savings are a joke. Edit: i came back to complain. To

I highly recommend the Ergotron with VHD pivot over the Secretlab Magnus heavy duty, I just tried both. The Magnus arm was still unstable at full clamp and would rotate outward when I lifted the monitor, maybe it needs the Magnus desk to work properly. The Ergotron was rock solid, easier to mount th

Nice setup! What type of mouse pad do you have? Looks like perhaps it’s from Grovemade? I have the SecretLab Magnus Pro XL and my Logitech MX4 mouse doesn’t slide much at all on the leatherette desktop, so I need to find something that will work?

Hey mate, I'm in the same boat. End of November I bought the Magnus XL desk with all the trimmings. $1600 later, delivery was planned for 16th. Landed in Perth EMF depot on the 17th and is just sitting there since. EMF dont answer calls or queries. Reached out to the mods here who put me in contact

Ordered the Magnus Pro XL desk myself and received incorrect color legs and a non-functional control panel. Submitted support requests through chat, online portal, and direct email using [email protected] and as of this morning, it's been over 4 days with no response whatsoever. Chat agent told m

This is not okay for the price point : ( I bought secretlab chairs 5years ago and are considering getting the magnus desks for my company. Do you think it’s still worth the money?

When it eventually breaks (it will) don’t even try contacting customer support, it’s useless; scrap the metal and buy an ikea table, cheaper and better quality, mi secretlab magnus pro xl desk’s engine and lcd panel died during the night less than two weeks after recieving it, and customer support c

I'll provide you an 'excerpt' of my correspondence between me and SecretLab after my purchase. Product: SecretLab Magnus Pro XL with almost all the desk accessories included ---------------------- Good Evening, This message is pertaining to my order that was received on the 26/01/2026, Monday at 190

Get a better chair. I had my Titan Evo for years, hoping one day the foam might soften or that I could maybe tweak something just enough for it to live up to my expectation. Unfortunately that is not the case. Secretlab fan boys will be downvoting the hell out of this comment, but my advice stands a

Had this issue when I got the magnus desk. Nothing to do with secretlab tbh. Most of the time if the box is beaten to hell, the contents are still good. The only exception was my desk. Had to have customer service send a new desktop 3 times over bc fedex kept dropping it so hard on a corner it would