Max 2

This is typical from Rokid, not only customer support, but communication in general. If it was just they are busy with latest launch and shipping, when are they going to learn they need to staff up during these launches. Also with Max2/Station2 campaign, they went silent for 6 months before release,

If only Rokid kept their development ongoing on any of their older products, beyond few months, would consider them a more reliable long term company. Since getting Max2/Station2 from Kickstarter, not much more work has been done, except that 1 update to Station2. Have seen many provide feedback her

Rokid has not provided any updates on future updates for any of their older devices, as far as I know or seen either directly from them or through forums. So products like Air Glasses, Station1, Max Glasses, or even their latest products released last year Max2 Glasses & Station2, have no further up

Alright, thank you very much. I'll look into it more closely. I saw the rokid max glasses the day before and the issue I'm seeing is long-term support with these. For instance apparently with them you're required to have above USB 2.0 for display output on your devices. The Steam Machine I was incli

Unable to use the Hi Rokid App on my Samsung Galaxy S24 Ultra and Rokid Max 2 AR glasses. What a waste! I can't find any up to date info on how to fix this issue. The Old info says to disable Dex on my phone. That might have worked in the past but this is not an option as of me posting this. Then wh

Have they offered any replacement? I don't have any disconnect issues, just some double vision on the sides of the lenses and almost invisible bar in the middle of Max2 glasses when using Windows mode, no issue in Theatre mode. I would expect Rokid to send a replacement, since it seems to be isolate

Can't answer for Rokid, but my opinion is Rokid does not care enough to offer this service to customers. You can see how Rokid treats us as paying customers, where they took 9 extra months to get DRM certified, without any updates on their progress, or that they will need to limit the functionality