Ender-5 Max

I don’t mind tinkering with my printer but it shouldn’t be a necessity. Why the heck can’t they make a decent firmware for any over their devices. I updated my 2 k1 max’s and they both just vanished from creality cloud app. And when I updated my ender 5 max that was a whole other adventure. Come on

I had the same issue with Creality and an Ender 5 max…broken out of the box. Spent hours over the course of 3 weeks troubleshooting and replacing parts, some of them multiple times. Customer service was zero help. Then while filing a claim for the warranty I’d purchased with it, I learned the warran